Municipal Commission of Boonville
Municipal Commission of Boonville
13169 State Route 12
13169 State Route 12
Boonville, NY 13309
Boonville, NY 13309
(315) 942-4461
(315) 942-4461
Fax (315) 942-4462
Fax (315) 942-4462
To report an outage:
To report an outage:
During normal business hours call:
During normal business hours call:
(315) 942-4461
(315) 942-4461
After business hours call
After business hours call
(315)942-4461
(315)942-4461
Follow prompts on automated phone system
Follow prompts on automated phone system
Outages can also be posted to our Facebook site
Outages can also be posted to our Facebook site
Any customer wishing to file a complaint or seeking assistance can visit
Any customer wishing to file a complaint or seeking assistance can visit
our offices Monday - Friday from 7:30am to 4:00pm
our offices Monday - Friday from 7:30am to 4:00pm
email office staff at office@mcboonville.com or
email office staff at office@mcboonville.com or
Superintendent Robert Schneider at rschneider@mcboonville.com
Superintendent Robert Schneider at rschneider@mcboonville.com
For consumer complaints that cannot be resolved with the Municipal Commission of Boonville, you may contact the New York Department of Public Service (DPS).
For consumer complaints that cannot be resolved with the Municipal Commission of Boonville, you may contact the New York Department of Public Service (DPS).
DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints ; Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints ; Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
“Emergency HOTLINE: If your service has been, or is about to be, shut off you can call the PSC’s toll-free. HOTLINE 1-800-342-3355 for help. It is staffed from 7:30am-7:30pm on business days.
“Emergency HOTLINE: If your service has been, or is about to be, shut off you can call the PSC’s toll-free. HOTLINE 1-800-342-3355 for help. It is staffed from 7:30am-7:30pm on business days.