www.mcboonville.com - Contact Us

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Municipal Commission of Boonville

13169 State Route 12

Boonville, NY 13309

(315) 942-4461

Fax (315) 942-4462

office@mcboonville.com

To report an outage:

During normal business hours call:

(315) 942-4461

After business hours call

(315)942-4461

Follow prompts on automated phone system

Outages can also be posted to our Facebook site

MCB on Facebook

Any customer wishing to file a complaint or seeking assistance can visit

our offices Monday - Friday from 7:30am to 4:00pm

email office staff at office@mcboonville.com or

Superintendent Robert Schneider at rschneider@mcboonville.com

For consumer complaints that cannot be resolved with the Municipal Commission of Boonville, you may contact the New York Department of Public Service (DPS).

DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints ; Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223

“Emergency HOTLINE: If your service has been, or is about to be, shut off you can call the PSC’s toll-free. HOTLINE 1-800-342-3355 for help. It is staffed from 7:30am-7:30pm on business days.

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